AI applications
AI agent 02 · Universities, NGOs, customer experience

Survey & voice-of-customer analyzer

Reads hundreds of open-ended answers, builds the codebook, classifies topic and sentiment, cross-tabs by campus, pulls quotes, and delivers the report.

Client: Universidad del Ceibo · fictitious, simulated data
420
answers analyzed
7
tools
100%
answers classified
Request a live demo
Survey & voice-of-customer analyzer

The problem

Open-ended survey questions are the most valuable and the least analyzed: reading and coding hundreds of comments by hand takes weeks, so they usually go unused.

What it delivers

  • Codebook
  • Quantified topics and sentiment
  • Verbatim quotes
  • Downloadable report

Agent tools

resumen_encuestaleer_respuestasbuscar_comentariosguardar_clasificaciontabla_temascitas_representativasexportar_informe

Each tool is a real Python function the agent chooses to call. Every call is shown on screen, so the process can be audited.

How it works

Not a chat that only replies: it works in a loop, picks the right tool, checks what it gets, and delivers.

  1. 1Summarizes the survey: size, questions, and segments.
  2. 2Reads the open answers in batches.
  3. 3Builds a codebook from the emerging topics.
  4. 4Classifies topic and sentiment for each answer.
  5. 5Counts and cross-tabs topics by campus or segment.
  6. 6Pulls representative quotes and exports the report.

The agent in action

Real screenshots of the app. Click to enlarge.

Built with Anthropic Claude. Runs on your infrastructure, with a demo mode and a live reasoning mode.

AI applications

More prototypes from this service

Ready to turn your data into smart decisions?

We build this kind of solution with your own data. Let’s start with a free 30-minute call.

Book a free call

SUBSCRIBE TO OUR NEWSLETTER

© 2026 Madriguera de DatosLinkedIn